We're here for anything Globie. Pick a topic below or write to us directly and we'll get back as soon as we can.
Write to support@globie.appReach out for any question about your account or subscription.
Found a bug or a mission not loading? Tell us the details and we'll fix it together.
Account deletion, data requests, or any privacy concerns — one tap away.
Email is the fastest way. We usually reply within 1-2 business days.
support@globie.appFor help with your account, subscription, game progress, or a technical issue, email support@globie.app.
This permanently deletes your account and the data linked to it in Globie. If you signed in with Google, the app attempts to revoke the current Google grant and shows Google third-party connections if that cannot be completed. If you used Sign in with Apple, the app shows steps after deletion to remove Globie under Apple Account > Sign-In & Security > Sign in with Apple. An active Apple subscription must be cancelled separately under iPhone Settings > Apple Account > Subscriptions.
Use Settings > Premium > Restore Purchases. Apple handles payment and billing issues.
We normally respond to support emails within 1–2 business days.